Advice Triage Co-ordinator
£10,400 gross per annum
10 hrs per week 12 months contract
We are seeking a part time Advice Triage Coordinator to help develop our Advice Service. The role involves providing initial triage assessments, signposting, and the coordination of an appointment system for vulnerable asylum seekers and refugees.
The post holder will receive telephone and email enquiries and perform initial consultations in a non-judgemental and empathetic manner, identifying the most effective support for callers.
A good understanding of telephone triaging and experience of providing initial advice to vulnerable clients is essential. Excellent organisational skills and the ability to communicate effectively with people from a diverse range of backgrounds is also required.
Please note: Due to current Government guidance regarding Covid 19, this role is home based. Interviews are likely to be held via Zoom. Negotiable working hours.
For further details and an application form Email: office@sdcas.org.uk Tel: 0207 732 0505 www.sdcas.org.uk
Closing date for applications: Wednesday 9th December 2020 at 5pm. Interviews to be held remotely via Zoom.
£10,400 gross per annum
10 hrs per week 12 months contract
We are seeking a part time Advice Triage Coordinator to help develop our Advice Service. The role involves providing initial triage assessments, signposting, and the coordination of an appointment system for vulnerable asylum seekers and refugees.
The post holder will receive telephone and email enquiries and perform initial consultations in a non-judgemental and empathetic manner, identifying the most effective support for callers.
A good understanding of telephone triaging and experience of providing initial advice to vulnerable clients is essential. Excellent organisational skills and the ability to communicate effectively with people from a diverse range of backgrounds is also required.
Please note: Due to current Government guidance regarding Covid 19, this role is home based. Interviews are likely to be held via Zoom. Negotiable working hours.
For further details and an application form Email: office@sdcas.org.uk Tel: 0207 732 0505 www.sdcas.org.uk
Closing date for applications: Wednesday 9th December 2020 at 5pm. Interviews to be held remotely via Zoom.